Mattress 1st Frequently Asked Questions Bookmark and Share



Q:

Why do you recommend purchasing a new box spring when I buy a new mattress?


A:

Mattresses are designed to work with a specific box spring to provide you with the best support. Using an older box spring with a new mattress can cause abnormal wear on the mattress and could possibly void the mattress warranty.



Q:

Do I have to flip my mattress?


A:

No. Mattress 1st constructs mattresses with a "no flip" design.



Q:

How often should I rotate my mattress?


A:

While not mandatory, you can rotate your mattress every three months to ensure even wear.



Q:

What can I do if the mattress is too high for my bed?


A:

You can talk to your Mattress 1st dealer about a low profile foundation.



Q:

How can I tell if I need a new mattress?


A:

Please refer to our article "Is it time to get a new mattress?"



Q:

How long should I expect my mattress to last?


A:

Most mattresses need replacing, on average, after seven years. The original quality of the mattress set, the amount of use and the weight of the sleeper(s) are among the factors that impact the length of time a mattress can sustain comfort and support. A mattress warranty should not be used as an indicator of how long a mattress will provide you with a good night's rest. Our bodies change over time and the quality of the comfort and support a mattress provides should be evaluated every few years as a result.



Q:

Why do I need a mattress pad?


A:

Mattress pads are designed to protect your mattress from wear and stains. Your mattress' warranty will be voided if you fail to use a mattress pad.



Q:

Are latex mattresses safe for people with latex allergies or sensitivities?


A:

Sleepers do not come in direct contact with the latex in a latex mattress. The latex mattress is encased in ticking (fabric) and when used with a mattress pad and sheets, the sleeper will not touch the latex directly. If you have a latex allergy or sensitivity please consult your physician before using a latex mattress or any latex products.



Q:

What is a "body impression" and how deep can they be?


A:

Body impressions are the compression of the fiber and foam comfort layers of a mattress as a result of use. It is normal for a mattress to develop a body impression less than 2" deep.



Copyright © 2011, Mattress 1st® | P.O. Box 6807, Harrisburg, PA 17112